FAQ - Frequently Asked Questions


Q. What payment methods do you accept for purchases?

A. We accept credit cards or debit cards (Visa, Mastercard, American Express, or Discover)


Q. Do you accept prepaid debit cards for purchases?

A. Yes. We accept prepaid debit cards for purchases.


Q. What checkout methods do you have?

A. We offer three checkout methods. Customers can checkout via our website, Amazon, or PayPal. Each checkout method provides safe and secure purchase transactions.


Q. Do you have a refund policy?

A. Yes. Our refund policy page is listed in the main menu, and is as follows:

Non-digital Products: All Shipped Products / 30-day Money back guarantee. If you are not completely satisfied with your purchase, you can return the product within thirty (30) days from the date the product was delivered to you and receive a full refund or exchange the product for another item, or similar item. Any product you return must be in the same condition in which you received it and in the original packaging. Please keep your receipt. A purchase receipt is required to complete refund/exchange requests. You can submit a Non-digital product refund/exchange request and you will receive return shipping instructions to complete the refund/exchange process.

Digital Products: Audiobooks, Ebooks, Music / 30-day Money back guarantee. If you are not completely satisfied with your purchase, you can submit a digital product refund request within thirty (30) days from the date of purchase to receive a full refund. Please keep your receipt. A purchase receipt is required to complete refund requests. You can submit a digital product refund request to complete the refund process.


Q. Is your website secure?

https://www.byronmeshellegoines.com has a domain validation secure server certificate with the highest levels of security. A padlock is located in the address bar at the top of the page. You can click on the padlock for more information about the security of this website.


Q. How can I register with your website?

A. There are four ways to log in.

Option #1: In the menu, click the "person icon" on the right side of the shopping cart. Enter your email address, password, and click "Secure Sign-in"

For new registrations, click "Register an account" under the "Secure Sign-in" button. Enter your name, email address, and choose a password. Click "Continue" to complete your registration.

Option #2: Click "Sign in with Google," to sign in with your Google account.

Option #3: Click "Login/Register with Facebook," to log in with your Facebook account.

Option #4: Click "Login with Amazon," to log in with your Amazon account.


Feel free to contact us with any questions or comments - Phone: 800-672-1014, Chat, or Email support@byronmeshellegoines.com