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FAQ - Frequently Asked Questions


Q. What payment methods do you accept for purchases?

A. We accept credit cards or debit cards (Visa, Mastercard, American Express, or Discover)


Q. Do you accept prepaid debit cards for purchases?

A. Yes. We accept prepaid debit cards for purchases.


Q. What checkout methods do you have?

A. We offer two checkout methods. Customers can use Login with Amazon / Amazon Pay, or checkout directly through our secure customer checkout. Each checkout method provides safe and secure purchase transactions. To use Login with Amazon: Login with Amazon, browse our website, add purchase to cart, and proceed to checkout to complete your purchase.


Q. Do you have a refund policy?

A. Yes. Our refund policy page is listed in the main menu, and is as follows:

If you are not satisfied with your purchase, you can submit a refund request within thirty (30) days from the purchase date. Refund requests received after thirty (30) days will be handled on a case by case basis, as we are committed to customer satisfaction. Refunds will be processed within 24 hours. Questions? Call us anytime, 24 hours per day 7 days per week, at 800-672-1014.


Q. Is your website secure?

https://www.byronmeshellegoines.com has a domain validation secure server certificate with the highest levels of security. A green padlock with the word "Secure" is located in the address bar at the top of the page. You can click on the green padlock or the word "Secure" for more information about the security of this website.


Q. How can I register with your website?

A. There are three ways to log in.

Option #1: In the menu, click the "person icon" on the right side of the shopping cart. Enter your email address, password, and click "Secure Sign-in"

For new registrations, click "Register an account" under the "Secure Sign-in" button. Enter your name, email address, and choose a password. Click "Continue" to complete your registration.

Option #2: Click "Login/Register with Facebook," to log in with your Facebook account.

Option #3: Click "Login with Amazon," to login with your Amazon account.


Feel free to contact us with any questions or comments - Phone: (800) 672-1014